Customer Relations Agent

Job ID: 2458

Do you have a passion for customer service excellence? Cinder has an exciting opportunity! Cinder is looking for a Customer Relations Agent to fill a role for our tech-savy client in SE Portland, OR. This is a full time, 40 hour per week opportunity with a full benefits package that includes PTO!
Responsibilities include but are not limited to:

  • Answer phone calls from customers and potential customers
  • Respond to customer support messages sent in via our web and mobile apps
  • Contribute thoughts and ideas to growing culture
  • Work with other teams to improve the product and customer experience

Required Skills:

  • Passion, creativity and excellent verbal and written communication skills
  • Technical skills such as the ability to assist customers with web and mobile apps. Mac experience preferred.
  • Comfortable with banking products such as checking accounts, debit cards, etc.
  • Flexible availability to accommodate the hours of operation

If you are looking for a professional, challenging, stimulating environment and meet the above criteria, please apply now!!
We are unable to provide visa sponsorship at this time.
Cinder is a rapidly growing consulting firm based in Hillsboro, OR. We are bringing a new perspective to the staffing industry, providing a better experience for both customers and employees. Our collaborative company culture and positive work environment are a refreshing alternative to traditional staffing firms!

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