Front Office Staff – Kirksville

Job ID: 2607

Hearing Care Partners is searching for a Front Office Staff for our rapidly growing family-owned business.  We are currently filling positions in our Kirksville, Missouri office. This position is a full-time, direct hire opportunity which offers a competitive salary, benefits and opportunities for professional development.

We’re seeking an individual who is personable and naturally friendly, detail oriented, bright and inquisitive, and an excellent communicator. This position requires flexibility with both the duties and the schedule. The successful candidate will enjoy making a difference in the lives of others, can showcase passion, have a voice, and be part of a team.

The Company:

For over 20 years, Hearing Care Partners has been serving the hearing care and audiology needs of the Northern Missouri community. We are a full-service audiology practice committed to improving our patient’s quality of life. Our practice works with our patients to diagnose and find solutions for their hearing needs using state-of-the-art equipment and the most advanced technology. Because our focus is entirely on our patients and their unique needs, coming to Hearing Care Partners means that our patients experience care that is specific to them with exceptional follow-up care that ensures their hearing and balance needs are being met.

We work together as a team to create an environment that makes people comfortable and helps them work towards better hearing and quality of life.

The Position:

The Front Office Staff will work alongside the Audiologist to assist patients. Responsibilities include:

  • Greeting patients
  • Answering the phones
  • Scheduling appointments
  • Completing administrative processing
  • Traveling between our satellite clinics with our providers
  • Recordkeeping
  • Patient retention and outbound calling
  • Preparing exam rooms and rooming patients
  • Prepping patients for audiological tests
  • Managing new hearing aid orders and repairs
  • Assisting with hearing aid checks, repairs, and cleanings
  • Other duties as assigned



  • Associates degree or equivalent experience preferred
  • Excellent customer service skills and a pleasant demeanor
  • Excellent verbal and written communication skills
  • Strong keyboard/computer experience
  • Organized, able to multi-task, detail-oriented


Why you should apply:

  • You’re passionate and want to make a difference in people’s lives
  • Excellent and supportive team environment
  • Hands-on training provided to set you up for success
  • You’ll have an opportunity to interact with wonderful patients!


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