Patient Care and Outreach Coordinator/Columbia

Job ID: 2725

Tired of the long hours and sore feet that come with working Retail or the Food Industry?? Transfer your customer service skills and willingness to learn to a rewarding career in the healthcare field!

Cinder is searching for a Patient Care and Outreach Coordinator for the office of our healthcare client, a private practice in Columbia, MD. This is a full-time, direct hire opportunity which offers a competitive hourly wage, benefits and opportunities for growth. You bring your great attitude and our client will train you to be successful!

Our client is the oldest private practice audiology group in the state of Maryland. They treat each patient just as you would want to be treated. With professional competence, respect, and caring service, they strive to always give advice which is in the best interests of their patients.

The successful candidate will be a friendly, enthusiastic and compassionate individual with sales and/or marketing experience, eager to join our client’s patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team! We are looking for someone who is seeking a long-term stable career, not just a job.

Responsibilities include:

  • Warmly greeting patients and other visitors
  • Answering phones in a prompt and courteous manner
  • Entering and updating all patient information including intake forms
  • Scheduling appointments
  • Entering charges and payments, assisting in patient collections, and filling in where needed
  • Maintaining excellent working relationships with patients, vendors, colleagues, etc.


  • Superior interpersonal verbal and written communication skills, including high level of computer literacy. Familiarity with Excel and Electronic Medical Records is a plus! Eye for accuracy and details.
  • Experience with sales or marketing to help us make connections in the community and grow our practice.
  • Professional-level listening and problem-solving skills.
  • Strong ability to prioritize, multi-task and stay organized.
  • Must have consistent, punctual and reliable attendance.
  • Minimum high school diploma.
  • Prior healthcare and/or office experience a plus.
  • Columbia native with community connections is a huge plus.

Cinder is a rapidly growing consulting firm based in Hillsboro, OR. We are bringing a new perspective to the staffing industry, providing a better experience for both customers and employees. Our collaborative company culture and positive work environment are a refreshing alternative to traditional staffing firms!

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