Inventory & Customer Service Assistant

Job ID: 2794

Cinder is looking for an Inventory & Customer Service Assistant to fill a role for our client in Hillsboro, OR. You will be responsible for supporting administrative tasks in clean room in a controlled environment. This is a full time, 40 hour per week opportunity with a full benefits package that includes PTO!


Responsibilities include but are not limited to:

  • Managing project tasks identified by Site Manager to improve performance of process and deliverables.
  • Dealing with customer inquiries by phone, email, and in person.
  • Using a range of machines to assist customers with various functions.
  • Working with customers to resolve issues, answer questions, etc.
  • Performing various actions, reporting, and input of information on software system as required.
  • Liaising effectively with internal team members to complete tasks and distribute information.
  • Compiling and managing the regular communication of various reports to customers.
  • Other duties, as required.


Required Skills:

  • Problem solving aptitude, with excellent attention to detail.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Flexible, reliable, hardworking, with a positive attitude and strong work ethic.
  • Ability to use own initiative and work independently.
  • Tech savvy individual with previous experience using software systems e.g. SAP, Microsoft Projects, Teamwork, etc.
  • Previous experience using all MS suite, proficiency using Microsoft Excel is important.
  • Good interpersonal skills with ability to deliver a high level of customer service in a friendly and polite manner.
  • Flexible to take on additional duties as required.
  • Ability to work under pressure in a fast-paced environment with extended periods of being active on your feet.


Work Environment:

  • Job Location: Must be done onsite
  • Shift: Normal business hours

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